Returns Policy

We are proud to be able to offer you a no-quibble satisfaction guarantee.

If you are not happy with your product in any way, then it can be returned to us for a full refund within 28 days of purchase.

The following conditions apply to the return of non-faulty products:

  • The buyer will be responsible for the cost of returning the goods.
  • Items must be received in a re-saleable condition.
  • Items should be returned unused in their original condition.
  • Items must be returned complete with all packaging in good condition.
  • If there is a fault with your purchase, then please contact us to arrange its return and replacement - or a refund if that is what you prefer.

    The following conditions apply to the return of faulty products:

  • The buyer should initially pay for the cost of returning the goods. This will be refunded immediately upon receipt of the returned goods.
  • Items are returned complete with all packaging wherever possible.
  • We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it on the event of a claim with your carrier.

    Please contact us if you wish to return an item before sending it.